FAQ
Frequently Asked Questions
Helpful notes about Cosy Soap Co. products, ordering, markets, and care.
When will online ordering open?+
Online ordering is being prepared. Product pricing, inventory, and availability will be finalized before launch. Follow Cosy Soap Co. on Instagram and Facebook for updates, market dates, restocks, and new collection previews.
Where can I buy Cosy Soap Co. products?+
Cosy Soap Co. products will be available online and at select markets and pop-up events. Upcoming events will be added to the Events page.
Why does handmade soap need time to cure?+
Cold process soap needs time to cure so excess water can evaporate and the bar can become firmer, longer-lasting, and ready for use.
How should I care for my soap bar?+
To extend the life of the bar, keep it dry between uses and place it on a draining soap dish.
Are all Cosy Soap Co. soaps made with tallow?+
Most Cosy Soap Co. soap bars are made with a tallow silk base. Cosy Botanica is the plant-based collection and is formulated separately.
What is Cosy Botanica?+
Cosy Botanica is the plant-based collection for customers who prefer a soap without tallow, silk, lanolin, goat milk, honey, or other animal-derived ingredients.
Do ingredient lists vary by product?+
Yes. Ingredient lists vary by product. Please refer to each individual product page and label for the complete ingredient declaration.
Do you offer subscriptions?+
Cosy Buds subscriptions are being prepared. Subscription pricing and product selections will be finalized before launch.
How can I stay updated?+
What is The Cosy Circle?+
The Cosy Circle is a future customer community for fragrance conversations, fragrance voting, naming polls, launch previews, and special Cosy Soap Co. moments.
What are Cosy Credits?+
Cosy Credits is a future rewards program being designed to thank returning customers for choosing Cosy Soap Co. again and again.
Do you accept custom, wholesale, market, or collaboration inquiries?+
Yes. Please use the Contact page and select the appropriate inquiry type.
Cosy Soap Co. products are skincare items intended to cleanse, moisturize, and nourish the skin. They are not intended to diagnose, treat, cure, or prevent any condition.