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Customer Care

Product Care

Simple ways to help your Cosy Soap Co. products stay beautiful, fresh, and ready to enjoy.

Caring for Your Soap Bar+
To extend the life of your soap bar, keep it dry between uses and place it on a draining soap dish. Avoid letting the bar sit in standing water.
Why Drainage Matters+
Handcrafted soap lasts longer when it has time to dry between uses. A well-draining dish helps preserve the bar's firmness, texture, and appearance.
Storing Extra Bars+
Store unused bars in a cool, dry place away from direct sunlight, humidity, and strong heat. Allow air circulation around the bars when possible.
Natural Variation+
Each Cosy Soap Co. bar is hand-poured, cut, cured, and finished individually. Color, swirl, texture, fragrance strength, and finish may vary slightly from bar to bar.
Fragrance Care+
To help preserve fragrance, store unused bars away from heat, direct sunlight, and open air exposure. Keep bars wrapped or protected until ready to use.
Cosy Kiss Lip Care+
Keep lip balms, lip oils, lip scrubs, and lip masks away from excessive heat. Discontinue use if irritation occurs.
Cosy Home Products+
Future Cosy Home care instructions will vary by product type. Please refer to each product page and label for specific use and care guidance.

Customer Care

Need help with a product?

For product questions, custom orders, wholesale, market, or collaboration inquiries, contact Cosy Soap Co.

Contact Cosy Soap Co.